...exemplar is at the vanguard of a new generation of digital services. I’m very proud of it, and the KPIs (Key Performance Indicators) we have achieved in the first few...
...an organisation which already provides many online services for our users to engage and transact with, but we know from feedback that they often find the Agency services frustrating to...
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ESFA Digital
A blog about how the Education & Skills Funding Agency is transforming its digital services to become digital by default.