Digital strategy

‘Quick, intuitive, easy’: How we have improved apprenticeship service applications for end-point assessment organisations

We are launching a new digital system to improve the process for end-point assessment organisations (EPAOs) submitting applications to assess apprenticeship standards. The learning requirements for standards are set out in an assessment plan. We know from feedback from users that …

Why is a careers service Digital First?

For this blog we are handing over to our colleague Joe Billington, director of the National Careers Service (NCS) on how, just like the apprenticeship service, the NCS has adopted a digital first approach. The mission statement for the National …

Clones that take the risk out of product rollout

Delivery Manager Andrew Howe on how replica environments support rollout confidence and protect user experience Talk of “top-secret replicas” and people would be forgiven for thinking of sinister sci-fi clones … but exactly the opposite is true within the apprenticeship …

Understanding our users better using the Large Employer Roadshows

My name is Ben and I’m a user researcher working on the apprenticeship service. The apprenticeship service research team were recently given the opportunity to attend this year’s large employer roadshows (LERs). The roadshows are a chance for employers to …

5 strategies to build digital capability

Building digital capability in the public sector is not that easy. Gary Tucker, Head of digital for the apprenticeship service, shares 5 strategies for meeting this challenge

The apprenticeship service – our current roadmap

Following on from my last blog and some of the feedback I received, I wanted to share the current delivery roadmap for the apprenticeship service with you. This starts to outline the most significant developments we are currently planning to …