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Education and Skills Funding Agency

How we do user research in public beta

Posted by: Jess Gough, Posted on: 4 July 2017 - Categories: Apprenticeship service
Post-it notes and sharpies

...online. We were able to make rapid tweaks to make the process easier for all employers who would be using their apprenticeship service account. Testing payments We had already done...

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Testing with assisted digital users

Posted by: Gary Tucker, Posted on: 4 December 2014 - Categories: Apprenticeships exemplar, Assisted digital

...by our service to understand if it meets their needs and to find out how they would access the service. The charity has warned that although they can help arrange...

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Getting value from agile - benefits management in the digital world

Posted by: Tim Barrett, Posted on: 4 December 2014 - Categories: Change delivery
Delivering benefits diagram

Moving to agile development methodologies has created a whirlwind of change for people. Out with the old and in the new. But the focus on iterative customer-led developments has meant that we are less comfortable nailing down requirements in advance. …

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ESFA Digital

A blog about how the Education & Skills Funding Agency is transforming its digital services to become digital by default.

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