Building digital capability in the public sector is not that easy. Gary Tucker, Head of digital for the apprenticeship service, shares 5 strategies for meeting this challenge
An insight from ESFA user researcher Ayiesha Russell into how we conduct user research and testing to help inform and improve the apprenticeship service from a user-centric perspective
Following on from my last blog and some of the feedback I received, I wanted to share the current delivery roadmap for the apprenticeship service with you. This starts to outline the most significant developments we are currently planning to …
ESFA's Eileen Logie gives her insight into transforming digital services.
Like many areas of the civil service, the SFA is in the middle of a significant digital transformation programme. Becoming digital by default is not a change confined to the digital team, it’s about transforming the way a whole organisation works and …
Have you heard of Yammer or used it at work? It’s often described as “Facebook for business” which gives some insight into what it is all about (and what it looks like on your screen). Yammer is a private social …
In a previous blog we explained that we have moved away from large IT contracts, handled by a single outsourcer, to a “tower model”. In this model separate IT components – such as hosting, applications, network, security and desktop support …
The 'find an apprenticeship exemplar has been in public beta for over a month, since our launch on 9 December 2014. We achieved our goal to deliver a ‘minimal viable service’ which would allow candidates to effectively search and apply for …
Moving to agile development methodologies has created a whirlwind of change for people. Out with the old and in the new. But the focus on iterative customer-led developments has meant that we are less comfortable nailing down requirements in advance. …