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Change delivery

5 strategies to build digital capability

Gary Tucker talking in a meeting

Building digital capability in the public sector is not that easy. Gary Tucker, Head of digital for the apprenticeship service, shares 5 strategies for meeting this challenge

What’s it like to do user testing with employers?

An insight from ESFA user researcher Ayiesha Russell into how we conduct user research and testing to help inform and improve the apprenticeship service from a user-centric perspective

The apprenticeship service – our current roadmap

Following on from my last blog and some of the feedback I received, I wanted to share the current delivery roadmap for the apprenticeship service with you. This starts to outline the most significant developments we are currently planning to …

Why we start with a minimal viable service – it’s not the end game!

Posted by: , Posted on: - Categories: Apprenticeships exemplar, Change delivery, User research
The search facility on our previous site, and on the new site - redeveloped based on user feedback and need

The 'find an apprenticeship exemplar has been in public beta for over a month, since our launch on 9 December 2014. We achieved our goal to deliver a ‘minimal viable service’ which would allow candidates to effectively search and apply for …