Lead user researcher at the apprenticeship service
At the apprenticeship service, we know the importance of focussing on user need. An important part of my role as lead user researcher is to bring together the knowledge of our user’ needs into a format which makes them accessible …
For the last 18 months, we have been working on the apprenticeship service, developing it through various stages and talking to employers and providers the entire time to shape the service. In December 2016 the apprenticeship service passed its beta …
Jessica Gough, User Research Manager for our Find an Apprenticeship exemplar service, recently wrote a post for GDS's Assisted Digital blog. In the post she looks at how we're conducting user research with young people who have learning difficulties or lower literacy …