Val Hubbard is a lead product owner for the National Careers Service – she’s part of the live service which is focused on developing digital services for customers and front-line staff. Val tells us what it’s like working at the …
Does being digital mean being different? When you build a digital service does that make it a different thing to the rest of the service? The National Careers Service has spent a good deal of time trying to establish how …
This week we hand over to our colleague Joe Billington, director of the National Careers Service (NCS), who tells us why digital tools must be at the heart of user interaction. Last time I wrote I was reflecting on how …
For this blog we are handing over to our colleague Joe Billington, director of the National Careers Service (NCS) on how, just like the apprenticeship service, the NCS has adopted a digital first approach. The mission statement for the National …