The Apprenticeship Service Engagement team has just launched a new webinar programme for autumn 2019. Helen Gorner, ESFA’s Head of Service Engagement, talks about the programme and how you can get involved.
Chris Dry and James Fisk from ESFA’s Academies and Maintained Schools directorate (AMSD) describe how they have used a prototyping tool to transform the Academies Financial Handbook into a digital product.
Angela Scale is one of the ESFA’s Product Managers in the Apprenticeship Service. Angela talks about how the launch of an application programming interface (API) for end-point assessment organisations will support the service as it grows.
Paul Rushton, ESFA’s Head of Contracting and Payments, talks about how the ESFA is making payment information easier for training providers to understand.
Lydia Carvill, junior user researcher at the ESFA, talks about her journey into user research.
Rob Sparks, Product Manager, from the Funding Transformation Programme talks about running a hack day.
For this blog we are handing over to our colleague Joe Billington, director of the National Careers Service (NCS) on how, just like the apprenticeship service, the NCS has adopted a digital first approach. The mission statement for the National …
Delivery Manager Andrew Howe on how replica environments support rollout confidence and protect user experience Talk of “top-secret replicas” and people would be forgiven for thinking of sinister sci-fi clones … but exactly the opposite is true within the apprenticeship …
Building digital capability in the public sector is not that easy. Gary Tucker, Head of digital for the apprenticeship service, shares 5 strategies for meeting this challenge
An insight from ESFA user researcher Ayiesha Russell into how we conduct user research and testing to help inform and improve the apprenticeship service from a user-centric perspective