Skip to main content

Agile

From academic research to user research – 6 months in the Apprenticeship Service

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Public sector, User research
Employers are able to search for appropriate training courses and training providers as part of the Find Apprenticeship Training service. An example of a search inputted into FAT. The GOV.UK webpage displays a filter section. This demo shows a search for ‘digital’ apprenticeships. There is then a list of apprenticeships that are available displayed, varying in course levels and titles.

User researcher, Dan Clayton, talks about his transition from academic research to user research in the apprenticeship service, and how the Covid-19 pandemic has impacted how he works with colleagues and gathers research from users.

How the Apprenticeship Service has been creating a culture of design crits

Template used during a design crit feedback workshop. Shows four sections: likes, ideas, challenges and questions, and post-it notes in each section. Blurred text.

Jaskiran Kang, lead interaction designer in ESFA’s Apprenticeship Service, talks about how the service has changed the way design crits are run and why they’re so important.

How the Apprenticeship Service is leading the way in digital innovation

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Digital strategy
Image

Here at the Apprenticeship Service, we are known for our digital innovation. In 2018, we won the Digital Public Service Innovation of the Year award. We are planning new innovations at present, which will be the subject of blogs in …

‘Quick, intuitive, easy’: How we have improved apprenticeship service applications for end-point assessment organisations

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Digital strategy
post it not with Keep things simple on it

We are launching a new digital system to improve the process for end-point assessment organisations (EPAOs) submitting applications to assess apprenticeship standards. The learning requirements for standards are set out in an assessment plan. We know from feedback from users that …

Risky business – how delivery manager Andrew Howe’s approach to risk affects his life in and out of the apprentice service

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Content design

This year I will be racing my Ducati 959 Panigale bike in the British Superbikes Ducati Trioptions Cup, so I am used to risk. Whether I am racing or running the replica environment for the apprenticeship service, I have a …