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Agile

Why in a time when change is constant is it so important to create stability for our users?

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Data, Digital strategy
Agile cycle. Requirements, design, develop, test, deploy, review

Making accurate payments to providers and employers is a key aim of the Apprenticeship Service and a key user need to address. Gary Tucker, Deputy Director at the Apprenticeship Service, talks about how the Service has created very accurate payments and built a capability to ensure apprentices are given the opportunities they deserve.

From academic research to user research – 6 months in the Apprenticeship Service

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Public sector, User research
Employers are able to search for appropriate training courses and training providers as part of the Find Apprenticeship Training service. An example of a search inputted into FAT. The GOV.UK webpage displays a filter section. This demo shows a search for ‘digital’ apprenticeships. There is then a list of apprenticeships that are available displayed, varying in course levels and titles.

User researcher, Dan Clayton, talks about his transition from academic research to user research in the apprenticeship service, and how the Covid-19 pandemic has impacted how he works with colleagues and gathers research from users.

How the Apprenticeship Service has been creating a culture of design crits

Template used during a design crit feedback workshop. Shows four sections: likes, ideas, challenges and questions, and post-it notes in each section. Blurred text.

Jaskiran Kang, lead interaction designer in ESFA’s Apprenticeship Service, talks about how the service has changed the way design crits are run and why they’re so important.

How the Apprenticeship Service is leading the way in digital innovation

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Digital strategy
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Here at the Apprenticeship Service, we are known for our digital innovation. In 2018, we won the Digital Public Service Innovation of the Year award. We are planning new innovations at present, which will be the subject of blogs in …

‘Quick, intuitive, easy’: How we have improved apprenticeship service applications for end-point assessment organisations

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Digital strategy
post it not with Keep things simple on it

We are launching a new digital system to improve the process for end-point assessment organisations (EPAOs) submitting applications to assess apprenticeship standards. The learning requirements for standards are set out in an assessment plan. We know from feedback from users that …