Building digital capability in the public sector is not that easy. Gary Tucker, Head of digital for the apprenticeship service, shares 5 strategies for meeting this challenge
An insight from ESFA user researcher Ayiesha Russell into how we conduct user research and testing to help inform and improve the apprenticeship service from a user-centric perspective
Following on from my last blog and some of the feedback I received, I wanted to share the current delivery roadmap for the apprenticeship service with you. This starts to outline the most significant developments we are currently planning to …
ESFA's Eileen Logie gives her insight into transforming digital services.
...the digital champions' role. Paul Jeffreys, from DVLA Corporate Services, spoke about his organisation’s digital transformation. Gary Tucker, Head of Employer Digital Service, spoke about our Find an apprenticeship exemplar,...
...The teams are also “working out loud” - making their work more transparent. Anyone interested in a team's work, can join the group to stay up to date, participate in...
...to make G-Cloud work for us. We’ve since developed our own G-cloud “made easy” manual and trained our staff on the new ways of working and new procurement best practice....
...providers to post apprenticeships on behalf of employers was inflexible. In addition the ways we delivered improvements to these services was not cost effective, and was based on policy requirements,...
Moving to agile development methodologies has created a whirlwind of change for people. Out with the old and in the new. But the focus on iterative customer-led developments has meant that we are less comfortable nailing down requirements in advance. …