Rob Sparks, Product Manager, from the Funding Transformation Programme talks about running a hack day.
Solution Design and Innovation
A new project has improved the way providers view their adult allocations statements.
An insight from ESFA user researcher Ayiesha Russell into how we conduct user research and testing to help inform and improve the apprenticeship service from a user-centric perspective
Following on from my last blog and some of the feedback I received, I wanted to share the current delivery roadmap for the apprenticeship service with you. This starts to outline the most significant developments we are currently planning to …
ESFA's Eileen Logie gives her insight into transforming digital services.
In September 2015, I hired two software development apprentices. In this post I’ll talk about how we recruited them, what they’re working on, and how taking on apprentices is helping us plan for the future.
The nature of Information Systems Infrastructure has changed significantly over the past few years. Virtualisation has completely changed the way that IT departments can exploit their underlying technology platforms with cloud-based services offering the most exciting potential.
In this post, I’m going to talk about the importance of how you integrate your various software components together. As I mentioned in my last blog post, when a user clicks on your web page to start a process, there’s …
How do you offer 24/7 digital services in a 9-5 organisation? The SFA takes many things into account when offering digital services. One of the things we’ve realised is that we have to be really careful about offering transactional digital services outside normal office hours.
As in any organisation, at the SFA there are lots of little opportunities to use digital to improve internal processes and make things clearer, simpler or faster for our staff.