In part 2 of their blog, the apprenticeship service support team look at service transformation and a 'digital by default' model. They also explain how this model enabled them to respond to the challenges posed by the Coronavirus pandemic.
In part 1 of their blog, the support team working in the Apprenticeship Service describe how they have transformed the way they work to provide a responsive, data-driven service for their users.
The Customer Data Service (CDS) system was launched last November. It allows us to transfer data in near real time between the multiple contractors who deliver the National Careers Service...
The SFA’s Customer Data Service (CDS), which was launched last November, allows us to transfer data in near real time between the multiple contractors who deliver the National Careers Service....
...to that challenge. CDS allows us to transfer data in near real time between the multiple contractors who deliver the National Careers Service. The Customer Data Service: makes a service...
The Customer Data Service (CDS) system was launched last November. It allows us to transfer data in near real time between the multiple contractors who deliver the National Careers Service....
The SFA runs the National Careers Service, which offers careers information, advice and guidance to citizens. We work with a number of contractors to supply the service. While this works...