User researcher, Dan Clayton, talks about his transition from academic research to user research in the apprenticeship service, and how the Covid-19 pandemic has impacted how he works with colleagues and gathers research from users.
Angela Scale is one of the ESFA’s Product Managers in the Apprenticeship Service. Angela talks about how the launch of an application programming interface (API) for end-point assessment organisations will support the service as it grows.
‘Never put off until tomorrow, what you can do today,’ said grandmothers everywhere. Here at the apprenticeship service our grandmothers would be proud of us because our new revised public sector reporting tool allows organisations to submit their report a …
The Apprenticeship Service is committed to providing the best service possible for our users, and I think it is always useful to hear how the apprenticeships we support change lives in the real world. I hope my story will inspire …
The public sector apprenticeship reporting deadline is fast approaching, so please submit your report before 30 September.