As designers, solving user problems is built within our DNA. We create our best designs when we work together to solve issues that users face.
An apprentice software developer describes his apprenticeship journey since joining the Department for Education in January 2020 and talks about the new skills he has learnt.
At the ESFA we have been conducting research with providers focusing on how they submit data to us and where improvements can be made. We looked at what transpires before and after submission of the ILR returns.
An Apprenticeship Service developer describes how taking time for reflection and continuing to learn changed his professional life and developed his career.
Former management apprentice Emma Clee, from Gordon Franks Training in Birmingham, describes her experience of an end-point assessment under lockdown.
Part 2 in a series of blogs about upscaling a public service during a pandemic and the next steps in engaging more employers with apprenticeships and T-levels.
A series of blogs about upscaling a public service during a pandemic and the next steps in engaging more employers with apprenticeships and T-levels.
In part 2 of their blog, the apprenticeship service support team look at service transformation and a 'digital by default' model. They also explain how this model enabled them to respond to the challenges posed by the Coronavirus pandemic.
In part 1 of their blog, the support team working in the Apprenticeship Service describe how they have transformed the way they work to provide a responsive, data-driven service for their users.
Apprenticeship frameworks will soon be replaced by new apprenticeships standards on 1 August 2020. Find out how employers and providers are already seeing the benefits of moving to standards.
Lydia is a junior user researcher in the Apprenticeship Service looking at how ethics is being used in user research within the ESFA. The conversation around ethics in user research is fairly recent. This may be because user research as …