Making accurate payments to providers and employers is a key aim of the Apprenticeship Service and a key user need to address. Gary Tucker, Deputy Director at the Apprenticeship Service, talks about how the Service has created very accurate payments and built a capability to ensure apprentices are given the opportunities they deserve.
In part 2 of their blog, the apprenticeship service support team look at service transformation and a 'digital by default' model. They also explain how this model enabled them to respond to the challenges posed by the Coronavirus pandemic.
In part 1 of their blog, the support team working in the Apprenticeship Service describe how they have transformed the way they work to provide a responsive, data-driven service for their users.
Apprenticeship frameworks will soon be replaced by new apprenticeships standards on 1 August 2020. Find out how employers and providers are already seeing the benefits of moving to standards.
Lydia is a junior user researcher in the Apprenticeship Service looking at how ethics is being used in user research within the ESFA. The conversation around ethics in user research is fairly recent. This may be because user research as …
Jaskiran Kang, lead interaction designer in ESFA’s Apprenticeship Service, talks about how the service has changed the way design crits are run and why they’re so important.
The Apprenticeship Service Engagement team has just launched a new webinar programme for autumn 2019. Helen Gorner, ESFA’s Head of Service Engagement, talks about the programme and how you can get involved.
Chris Dry and James Fisk from ESFA’s Academies and Maintained Schools directorate (AMSD) describe how they have used a prototyping tool to transform the Academies Financial Handbook into a digital product.
Angela Scale is one of the ESFA’s Product Managers in the Apprenticeship Service. Angela talks about how the launch of an application programming interface (API) for end-point assessment organisations will support the service as it grows.
I started out as a business administration apprentice and now I help to design the online apprenticeship service.
Chris Davies, an Apprentice Engagement Adviser in the National Apprenticeship Service, talks about partnering with UCAS – one of the ways in which the service is helping to promote employer apprenticeship vacancies.