From academic research to user research – 6 months in the Apprenticeship Service
Posted by:
Daniel Clayton, Posted on:
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Categories:
Agile, Apprenticeship service, Public sector, User research
![Employers are able to search for appropriate training courses and training providers as part of the Find Apprenticeship Training service. An example of a search inputted into FAT. The GOV.UK webpage displays a filter section. This demo shows a search for ‘digital’ apprenticeships. There is then a list of apprenticeships that are available displayed, varying in course levels and titles.](https://sfadigital.blog.gov.uk/wp-content/uploads/sites/134/2021/07/Dan-Clayton-App-training-course-screenshot.png)
User researcher, Dan Clayton, talks about his transition from academic research to user research in the apprenticeship service, and how the Covid-19 pandemic has impacted how he works with colleagues and gathers research from users.