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Dave Haigh

Interaction Designer in ESFA’s Apprenticeship Service

Design trust - why it's important to influence stakeholders in the right direction

Lean UX canvas template containing 8 parts: 1. Business problem, 2. Business outcomes, 3. Users and customers, 4. User benefits, 5. Solution ideas, 6. Hypothesis, 7. What's the most important thing we need to learn first?, 8. What's the least amount of work we need to do to learn the next most important thing?

As designers, solving user problems is built within our DNA. We create our best designs when we work together to solve issues that users face.