ESFA Digital

The benefits of sharing data between multiple contractors

David Cant, 12 January 2016 - Customer Data Service, Data, Projects, Technology

The Customer Data Service (CDS) system was launched last November. It allows us to transfer data in near real time between the multiple contractors who deliver the National Careers Service.

Making nine different organisations look like one

David Cant, 7 January 2016 - Customer Data Service, Data, Projects, Technology

The SFA runs the National Careers Service, which offers careers information, advice and guidance to citizens. We work with a number of contractors to supply the service. While this works well, it led to challenges around sharing data.

Is your head in the clouds?

Simon Swinburne, 7 January 2016 - Solution Design and Innovation, Technology

The nature of Information Systems Infrastructure has changed significantly over the past few years. Virtualisation has completely changed the way that IT departments can exploit their underlying technology platforms with cloud-based services offering the most exciting potential.

2015 in SFA Digital

Uchenna Ndikom, 22 December 2015 - Digital strategy

2015 has been a busy year for the SFA Digital team. Here are just a few of the blog posts we've shared over the last 12 months.

Synchronous and asynchronous messaging - are you in sync with your digital service?

Chris Thompson, 22 December 2015 - Solution Design and Innovation

In this post, I’m going to talk about the importance of how you integrate your various software components together. As I mentioned in my last blog post, when a user clicks on your web page to start a process, there’s …

Creating a Digital Champions network at the SFA

Uchenna Ndikom, 15 December 2015 - Change delivery

Like many areas of the civil service, the SFA is in the middle of a significant digital transformation programme. Becoming digital by default is not a change confined to the digital team, it’s about transforming the way a whole organisation works and …

Are you in sync with your Digital Service?

Chris Thompson, 4 December 2015 - Solution Design and Innovation

How do you offer 24/7 digital services in a 9-5 organisation? The SFA takes many things into account when offering digital services. One of the things we’ve realised is that we have to be really careful about offering transactional digital services outside normal office hours.

Blog ESFA Digital

Why in a time when change is constant is it so important to create stability for our users?

Why in a time when change is constant is it so important to create stability for our users?

The benefits of sharing data between multiple contractors

Making nine different organisations look like one

Is your head in the clouds?

2015 in SFA Digital

Synchronous and asynchronous messaging - are you in sync with your digital service?

Creating a Digital Champions network at the SFA

Are you in sync with your Digital Service?

Making things clearer, simpler and faster for our staff

Lean data

Positivity breeds positivity

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