Lydia is a junior user researcher in the Apprenticeship Service looking at how ethics is being used in user research within the ESFA. The conversation around ethics in user research is fairly recent. This may be because user research as …
ESFA junior user researcher
Lydia Carvill, junior user researcher at the ESFA, talks about her journey into user research.
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A blog about how the Education & Skills Funding Agency is transforming its digital services to become digital by default.