Hack days: how we worked collaboratively to improve service performance
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Rob Sparks, Product Manager, from the Funding Transformation Programme talks about running a hack day.
Rob Sparks, Product Manager, from the Funding Transformation Programme talks about running a hack day.
For this blog we are handing over to our colleague Joe Billington, director of the National Careers Service (NCS) on how, just like the apprenticeship service, the NCS has adopted a digital first approach. The mission statement for the National …
Delivery Manager Andrew Howe on how replica environments support rollout confidence and protect user experience Talk of “top-secret replicas” and people would be forgiven for thinking of sinister sci-fi clones … but exactly the opposite is true within the apprenticeship …
Building digital capability in the public sector is not that easy. Gary Tucker, Head of digital for the apprenticeship service, shares 5 strategies for meeting this challenge
An insight from ESFA user researcher Ayiesha Russell into how we conduct user research and testing to help inform and improve the apprenticeship service from a user-centric perspective
Following on from my last blog and some of the feedback I received, I wanted to share the current delivery roadmap for the apprenticeship service with you. This starts to outline the most significant developments we are currently planning to …
ESFA's Eileen Logie gives her insight into transforming digital services.
...to that challenge. CDS allows us to transfer data in near real time between the multiple contractors who deliver the National Careers Service. The Customer Data Service: makes a service...
...find what they want online in the future. Paying contractors by results All a contractor’s activity is stored in the CDS. Unlike the previous system, CDS also stores data on...
The SFA runs the National Careers Service, which offers careers information, advice and guidance to citizens. We work with a number of contractors to supply the service. While this works...