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Agile

Risky business – how delivery manager Andrew Howe’s approach to risk affects his life in and out of the apprentice service

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Content design

This year I will be racing my Ducati 959 Panigale bike in the British Superbikes Ducati Trioptions Cup, so I am used to risk. Whether I am racing or running the replica environment for the apprenticeship service, I have a …

Why is a careers service Digital First?

National Careers Service logo

For this blog we are handing over to our colleague Joe Billington, director of the National Careers Service (NCS) on how, just like the apprenticeship service, the NCS has adopted a digital first approach. The mission statement for the National …

Things you need before setting up your apprenticeship service account

Posted by: and , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Employer Digital Service

How many times have you started a task only to realise you don’t have the equipment or information you need?  Here are some tips to help you. Each account on the apprenticeship service must have registered at least one: account …

Clones that take the risk out of product rollout

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Content design, Digital strategy, Technology, Testing

Delivery Manager Andrew Howe on how replica environments support rollout confidence and protect user experience Talk of “top-secret replicas” and people would be forgiven for thinking of sinister sci-fi clones … but exactly the opposite is true within the apprenticeship …

Understanding our users better using the Large Employer Roadshows

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Content design, Digital strategy, User research

My name is Ben and I’m a user researcher working on the apprenticeship service. The apprenticeship service research team were recently given the opportunity to attend this year’s large employer roadshows (LERs). The roadshows are a chance for employers to …

Getting real-time feedback from apprentices

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Content design, Data, Employer Digital Service

We want to find out how well apprenticeships are working for apprentices. Industry moves fast and we want to make sure apprenticeships move with the times, and remain relevant and effective. But how? We’re starting by getting real-time feedback from apprentices …

New feedback feature for the apprenticeship service

Posted by: , Posted on: - Categories: Agile, Apprenticeship service, Apprenticeships, Content design, Employer Digital Service

Product owner Paul Kelman tells us about a new apprenticeship feedback service designed to help employers share views on training providers. We’re developing an exciting new feature so that users can give feedback on aspects of their apprenticeship programmes. Initially …

5 strategies to build digital capability

Gary Tucker talking in a meeting

Building digital capability in the public sector is not that easy. Gary Tucker, Head of digital for the apprenticeship service, shares 5 strategies for meeting this challenge

What’s it like to do user testing with employers?

An insight from ESFA user researcher Ayiesha Russell into how we conduct user research and testing to help inform and improve the apprenticeship service from a user-centric perspective