Lydia is a junior user researcher in the Apprenticeship Service looking at how ethics is being used in user research within the ESFA. The conversation around ethics in user research is fairly recent. This may be because user research as …
Jaskiran Kang, lead interaction designer in ESFA’s Apprenticeship Service, talks about how the service has changed the way design crits are run and why they’re so important.
The Apprenticeship Service Engagement team has just launched a new webinar programme for autumn 2019. Helen Gorner, ESFA’s Head of Service Engagement, talks about the programme and how you can get involved.
Angela Scale is one of the ESFA’s Product Managers in the Apprenticeship Service. Angela talks about how the launch of an application programming interface (API) for end-point assessment organisations will support the service as it grows.
I started out as a business administration apprentice and now I help to design the online apprenticeship service.
31 July 2019 marks one year to go until all remaining apprenticeship frameworks are withdrawn. From 1 August 2020 all new apprenticeship starts will be on the high-quality, reformed apprenticeship standards. Find out more from Annabel Basford .
Val Hubbard is a lead product owner for the National Careers Service – she’s part of the live service which is focused on developing digital services for customers and front-line staff. Val tells us what it’s like working at the …
Alex Morris, Head of Apprenticeship Quality Assurance at the Institute for Apprenticeships & Technical Education (the Institute), talks about a new framework for assuring the quality of apprenticeship assessments. We at the Institute know that end-point assessment is of huge …
Lydia Carvill, junior user researcher at the ESFA, talks about her journey into user research.
Rob Sparks, Product Manager, from the Funding Transformation Programme talks about running a hack day.