Lead user researcher at the apprenticeship service
At the apprenticeship service, we know the importance of focussing on user need. An important part of my role as lead user researcher is to bring together the knowledge of our user’ needs into a format which makes them accessible …
...online. We were able to make rapid tweaks to make the process easier for all employers who would be using their apprenticeship service account. Testing payments We had already done...
Jessica Gough, User Research Manager for our Find an Apprenticeship exemplar service, recently wrote a post for GDS's Assisted Digital blog. In the post she looks at how we're conducting...