Following on from my last blog and some of the feedback I received, I wanted to share the current delivery roadmap for the apprenticeship service with you. This starts to outline the most significant developments we are currently planning to …
I’m part of the team building the ‘Recruit an apprentice/trainee’ service. It will allow training providers to advertise apprenticeship vacancies and traineeship opportunities on the Find an apprenticeship (FAA) service and manage applications. ‘Recruit an apprentice/trainee’ will replace the existing …
The Find an apprenticeship (FAA) digital service went live in March 2015, but work didn't stop there. We take a look back at FAA’s first year and find out what's coming next.
The SFA’s Citizen Digital Team build and manage digital services which give people career information, advice and guidance (IAG). When I joined the team as User Research Manager, I inherited the existing research the team had done.
The Skills Funding Agency is designing a new service to help employers engage with apprenticeships online. When the service is live, it will help employers find out more about apprenticeships, recruit apprentices and manage funding. As part of our research we’d like …
Having a deep understanding of our users’ needs is crucial for building successful digital services. Here Vanessa, one of our User Researchers, rounds up some of the most common user research myths she's come across. If there are any you think …
Jessica Gough, User Research Manager for our Find an Apprenticeship exemplar service, recently wrote a post for GDS's Assisted Digital blog. In the post she looks at how we're conducting user research with young people who have learning difficulties or lower literacy …
The 'find an apprenticeship exemplar has been in public beta for over a month, since our launch on 9 December 2014. We achieved our goal to deliver a ‘minimal viable service’ which would allow candidates to effectively search and apply for …
Cartoons are a great way to help your colleagues identify with your users, and you don’t have to be an artist to make them work. I recently wrote a post on this topic for the GDS User Researchers blog. Like many …
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ESFA Digital
A blog about how the Education & Skills Funding Agency is transforming its digital services to become digital by default.
