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User research

Help us design a new apprenticeships service for employers

Posted by: , Posted on: - Categories: Apprenticeships exemplar, Employer Digital Service, User research
A lady sitting with a tablet device on her lap looking at the Apprenticeship survey for employers online

The Skills Funding Agency is designing a new service to help employers engage with apprenticeships online. When the service is live, it will help employers find out more about apprenticeships, recruit apprentices and manage funding. As part of our research we’d like …

Find an apprenticeship - assisted digital user research

Posted by: , Posted on: - Categories: Apprenticeships exemplar, Employer Digital Service, User research

Jessica Gough, User Research Manager for our Find an Apprenticeship exemplar service, recently wrote a post for GDS's Assisted Digital blog. In the post she looks at how we're conducting user research with young people who have learning difficulties or lower literacy …

Why we start with a minimal viable service – it’s not the end game!

Posted by: , Posted on: - Categories: Apprenticeships exemplar, Change delivery, User research
The search facility on our previous site, and on the new site - redeveloped based on user feedback and need

The 'find an apprenticeship exemplar has been in public beta for over a month, since our launch on 9 December 2014. We achieved our goal to deliver a ‘minimal viable service’ which would allow candidates to effectively search and apply for …