The SFA runs the National Careers Service, which offers careers information, advice and guidance to citizens. We work with a number of contractors to supply the service. While this works well, it led to challenges around sharing data.
The nature of Information Systems Infrastructure has changed significantly over the past few years. Virtualisation has completely changed the way that IT departments can exploit their underlying technology platforms with cloud-based services offering the most exciting potential.
In a previous blog we explained that we have moved away from large IT contracts, handled by a single outsourcer, to a “tower model”. In this model separate IT components are supplied by different companies, and Service Integration and Management …
In a previous blog we explained that we have moved away from large IT contracts, handled by a single outsourcer, to a “tower model”. In this model separate IT components – such as hosting, applications, network, security and desktop support …
Projects are hard. Especially IT ones. As well as considering the business objectives you also need to consider lots of other things: the sort of technology platform, the support model, security.
Historically the SFA has provisioned traditional hosting services to run our ICT Services. This has resulted in us owning a significant amount of aging physical infrastructure which is costly to run and requires continuous investment to maintain. We recognised that …
2014 has been an important year for the Agency. We've moved from a 'monolithic' supplier to a new tower model with Service Integration and Management (SIAM) and a Service desk running across the towers. The tower model moves organisations away …
We can work anywhere anytime It’s been quite a journey – from steam power to warp speed. We have genuinely transformed our end user technology profile in a roll out of only 7 weeks. Oh and at the same time …
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